Privacy Policy

Last updated: October 3, 2025

Who we are: SQ IT Solutions (“we,” “us,” “our”).
Website: https://sqitsolutions.com
Contact: support@sqitsolutions.com

1) What this policy covers

This Privacy Policy explains what personal data we collect when you use our website and services, how we use and share it, how long we keep it, and what choices you have. It also explains our use of AI features that help you generate website content and previews.

2) The data we collect

a) Data you provide

Account and profile details (name, email, business name).
Business content to build and preview your website (text, images/logo, colors, social links, address, phone, industry).
Support requests and form responses (including attachments).
Payment-related details if you purchase services (processed by our payment provider—we don’t store full card numbers).

b) Data we collect automatically

Technical data: IP address, device/browser type, pages viewed, time on page, and basic diagnostics/logs.
Cookies and similar technologies (see Cookies & tracking below).
Security/abuse signals (e.g., failed logins, rate limits).

c) Sensitive or private data

We only collect sensitive data if you choose to submit it (for example, a business address or owner name to display on your site). Do not share more than you need for your website. We do not intentionally collect data about children.

3) How we use your data

Provide and improve the website builder and preview experience.
Generate content, layouts, and images with AI tools at your direction.
Send transactional emails (account notices, preview links, status updates).
Keep our services secure and prevent abuse.
Comply with legal obligations (tax, accounting, fraud prevention).

Legal bases (EEA/UK): performance of a contract, legitimate interests (security, improvements), consent (non-essential cookies/marketing), and legal obligation.

4) AI features and your data

When you ask us to generate copy, images, or layouts, we may send the minimum necessary prompts and content to trusted AI providers. Where available, we configure providers so that your API data is not used to train their models and inputs/outputs are retained only briefly for abuse prevention and operations. Provider settings and policies may change; we keep this section updated on request.

5) Email delivery (SMTP) and logs

We send site emails (e.g., preview links, password resets) via an SMTP provider or our hosting. For deliverability and fraud prevention, email logs may include recipient, time, IP, and status; we do not store message bodies longer than needed to resolve delivery issues.

6) Comments, media, and profiles (WordPress)

If you enable comments, we collect the data shown in the form and the commenter’s IP and user agent to fight spam. An anonymized hash of your email may be sent to Gravatar; after approval, your profile picture can appear with your comment. If you upload images, avoid embedded location (EXIF/GPS) data; visitors could extract it.

7) Cookies & tracking

We use cookies to run the site (session, security), remember preferences, and measure usage. In regions where required (e.g., EU/UK), we obtain prior consent for non-essential cookies (analytics/ads) and give you a way to withdraw consent as easily as you gave it.

Only essential cookies load without consent.
Our banner describes each cookie category and purpose in clear language.
You can change or withdraw consent at any time.

8) Sharing your data

We share data only with:

Service providers who help us operate (hosting, email/SMTP, analytics, AI providers, payments). They must follow our instructions and protect your data.
Legal and safety: if required by law, to protect rights, security, or prevent fraud/abuse.
Business transfers: in a merger or acquisition, your data may transfer under the same protections.

We do not sell your personal information. If we ever “share” personal information for cross-context behavioral advertising as defined by applicable law, we will provide a “Do Not Sell or Share My Personal Information” link.

9) How long we keep data

We keep personal data only as long as needed for the purposes above, then delete or de-identify it. Typical examples:

Account data: for the life of the account plus a limited period for backups/compliance.
Preview content: retained while your preview is active; we may prune old previews.
Logs/security records: short retention unless investigating abuse.
Email logs: short retention to troubleshoot deliverability.

10) Security

We use technical and organizational measures to protect personal data, including encryption in transit (HTTPS), access controls, regular updates, and least-privilege practices. No system is 100% secure; keep your password unique and do not share it. If you suspect unauthorized access, contact us immediately.

11) Your rights

If you are in the EEA/UK (GDPR)

You may have the right to access, correct, delete, restrict, port, or object to certain processing, and to withdraw consent at any time without affecting prior processing. You also have the right to lodge a complaint with your data protection authority.

If you are in California (CCPA/CPRA)

You may have the right to know, access, correct, delete, and opt-out of sale/share of personal information, and to limit the use of sensitive personal information. We will not discriminate against you for exercising your rights. To exercise rights, use the contact details below.

To make a request, email us at support@sqitsolutions.com and verify your identity. We will respond as required by law.

12) International data transfers

We may transfer personal data to countries that may not have the same level of protection as your jurisdiction. When we do, we use approved safeguards (e.g., Standard Contractual Clauses) and require recipients to protect your data.

13) Third-party links & embedded content

Our site may link to other websites or embed third-party content (e.g., videos). Those sites may collect data and set cookies according to their own policies; please review them before interacting.

14) Children’s privacy

Our services are not directed to children under 13 (or the age required by your country). We do not knowingly collect data from children. If you believe a child has provided us personal data, contact us so we can delete it.

15) Changes to this policy

We may update this policy from time to time. We will post the new date at the top and, if changes are material, provide additional notice. Your continued use of the site after changes means you accept the updated policy.

16) How to contact us

Questions or requests about this policy or your data?
Email: support@sqitsolutions.com

Terms & Conditions

Last updated: October 4, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the SQ IT Solutions website, AI-assisted website generation services, previews, and any related products or services (collectively, the “Services”). By using the Services, you agree to these Terms and to our Privacy Policy.

1) Who we are & contact

SQ IT Solutions (“SQITS,” “we,” “us,” “our”). For questions about these Terms, contact support@sqitsolutions.com.

2) Service description (AI-assisted builder & previews)

We provide an AI-assisted workflow to generate draft copy, layouts, and imagery for your website based on inputs you provide. Output is a draft/preview and may require human review and adjustments.
You are responsible for reviewing and approving content prior to publication. AI outputs can contain inaccuracies or third-party material; see Section 9 (Disclaimers).
We may rely on third-party providers (e.g., hosting, domain registrars, payment processors, AI APIs). See Section 8.

3) Accounts and eligibility

You must be at least 18 (or the age of majority in your jurisdiction) and have the authority to bind your business.
You agree to provide accurate information and to keep your credentials secure.

4) Orders, plans, pricing

Basic (one-time): one-page site generation and setup per the plan description shown at checkout.
Standard (subscription): initial setup plus ongoing services (e.g., monthly updates/security/backups/health checks/prioritized support) billed periodically until you cancel (see Section 6).
Prices, features, and taxes are shown at checkout and may vary by region. We may update prices/features prospectively with prior notice.

5) Delivery and acceptance

We will provide a preview or initial deliverable. Your written/online approval (including clicking an “Approve and continue” or similar button) constitutes acceptance of the deliverable for the applicable milestone or plan.
Once accepted or once we purchase non-refundable third-party items on your behalf (e.g., domain, hosting), the related fees are non-refundable (see Section 7).
Change requests submitted after the initial preview are handled under Section 21. Once the agreed changes are completed and delivered, acceptance is deemed final unless you notify us in writing of specific issues within 3 business days. Additional changes after acceptance may require a new invoice.

6) Subscriptions, auto-renewal, and cancellation (Standard)

Auto-renewal: Your Standard plan renews automatically at the interval shown at checkout until you cancel. We obtain your affirmative consent to auto-renewal at checkout. You can cancel online or by email at any time, effective at the end of the current billing period.
Notices: For yearly or free-trial/promo periods converting to paid, we will send renewal reminders per applicable law to your account email.
Click-to-cancel: If you subscribed online, you can cancel through the same channel or by emailing support@sqitsolutions.com.
No refunds for partial periods: We do not pro-rate or refund partial months unless required by law.

7) Refunds

Basic (one-time): Refunds are available before work begins or within 7 days of purchase if no preview or deliverable has been provided. After a preview is delivered or third-party non-refundable purchases are made (e.g., domain/hosting/paid assets), the sale is final.
Standard (subscription): Subscription fees are non-refundable once the billing period starts. You may cancel at any time to stop future charges.
If we materially fail to deliver the described plan after your cooperation and within a reasonable time, we will either remedy, credit, or refund the relevant portion at our discretion as your exclusive remedy.
Change Requests: Once we begin working on your approved change requests (see Section 21), all related fees—including domain and hosting—are non-refundable. Refunds are not available for partially completed changes.

8) Third-party services

The Services may integrate with third-party tools (e.g., domain registrars, hosting providers, email/SMTP, analytics, AI providers, and payment processors such as Stripe). Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party acts or omissions.

9) AI outputs, content standards, and your responsibilities

AI outputs may be imperfect, include factual errors, or resemble third-party material. You must review and approve all content for accuracy, legality, and fitness for your use before publication.
You represent that the content and data you provide (text, images, logos, trademarks, personal data) are lawful and that you have all necessary rights and permissions.
You will not use the Services to generate or publish unlawful, infringing, or harmful content.

10) Intellectual property; license

As between you and SQITS, and subject to full payment, you receive a non-exclusive, worldwide, royalty-free license to use, reproduce, and display the final approved website deliverables for your business purposes.
We retain ownership of our tools, templates, workflows, scripts, and pre-existing IP used to provide the Services. We grant you a limited license to use them as incorporated in your deliverable.

11) Payment and taxes

Fees are due at checkout via our payment processor. You authorize us and our processor to charge all amounts to your selected payment method. You are responsible for any applicable taxes.

12) Disclaimers; no warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, SEARCH RANKINGS, OR SPECIFIC BUSINESS RESULTS.

13) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQITS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO SQITS FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 3 MONTHS PRECEDING THE EVENT.

14) Indemnification

You will defend, indemnify, and hold harmless SQITS from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Services, or your breach of these Terms.

15) Acceptable use

You will not misuse the Services, including by attempting to gain unauthorized access, introducing malware, scraping without permission, infringing rights, or violating applicable laws.

16) DMCA; notice of claimed infringement

If you believe content hosted by us infringes your copyright, contact support@sqitsolutions.com with a DMCA-compliant notice. We may remove content and, when appropriate, terminate repeat infringers.

17) Governing law; disputes; arbitration

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules.
Arbitration; no class actions: Any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by a recognized arbitration provider. You and SQITS waive the right to a jury trial and to participate in class or representative actions. You may seek relief in small claims court if eligible.

18) Changes to the Services or Terms

We may modify the Services or these Terms prospectively. If we make material changes, we will provide notice (e.g., by posting here or emailing you). Continued use after changes means you accept the updated Terms.

19) Entire agreement; severability

These Terms constitute the entire agreement between you and SQITS regarding the Services, superseding any prior or contemporaneous agreements on the subject. If any provision is found unenforceable, the remainder will remain in effect.

20) Contact

Questions about these Terms? Email support@sqitsolutions.com.

21) Change Requests

You may request design or content changes to your AI-generated preview through our “Almost Done” form. Each request must clearly specify the changes you want to make.
We offer a structured list of change options (e.g., text updates, image replacements, layout tweaks, adding sections). Each option has a set fee. Custom requests may be quoted individually.
Once you submit your change request, we will review it and send you a final invoice that includes:
- Change request fees (based on your selections), and
- Mandatory domain registration (1 year) and hosting fees for your website.
We will not start work until you have paid the invoice in full. Once work begins, all related fees are non-refundable (see Section 7).
Change requests are intended for limited adjustments, not full redesigns. We reserve the right to reject or re-quote requests that fall outside the defined scope.
After we deliver the agreed changes, you have 3 business days to notify us in writing of any issues. If you do not, the changes are deemed accepted.

22) Content responsibilities during changes

You are responsible for any text, images, logos, or other materials you provide during the change request process. You must ensure you have the rights and permissions to use them.
We may decline to implement content that is illegal, infringing, or inappropriate.